Shipping policy
Shipping Policy
At Panchmukhi Jewels, we are committed to delivering your order safely and on time.
Order Processing
Orders are generally processed within 1–2 business days after receiving your order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Surat City: 2–4 business days
- Major Cities: 3–5 business days
- Rest of India: 5–7 business days
- Remote locations may require additional delivery time.
Shipping Charges
Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase. Any free shipping offers will be mentioned on the website or at checkout.
Order Tracking
Once your order has been dispatched, tracking information will be shared with you. You can use the tracking details to check the status of your shipment.
Delivery Delays
Delivery timelines are estimates and may be affected by unforeseen circumstances such as weather conditions, courier delays, festivals, public holidays, customs processing, or other circumstances beyond our control.
Incorrect Shipping Address
Please ensure that your shipping address, email address, and phone number are correct before placing your order. Panchmukhi Jewels is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Damaged or Tampered Package
If you receive a package that appears damaged or tampered with, please contact us immediately with photos or videos of the package and product so that we can evaluate the issue and assist you.
Contact Us
Trade Name: Panchmukhi Jewels
Email: panchmukhijewels877@gmail.com
Phone: +91 98254 18430
Address:
Ground Floor - 6/484, Kharadi Sheri,
Gelemadi, Manchharpura,
Surat, Gujarat - 395003,
Surat GJ, India